Lamin Manjang, Chief Executive Officer of Standard Chartered Bank Nigeria, highlights the importance of digital banking channels and why they are desirable in many thriving economies. He explains that digital banking has evolved significantly over the last five years to become an important part of our daily activities, driving e-commerce, wealth creation, payment solutions, financial empowerment, and improved standards of living. He also explains that with digitisation, there are immense opportunities for employees to acquire new skills that position them for the future working environment which will be predominantly digital. Digitisation has broadened and extended a bank's ability to reach customers, simplify manual processes, reduce delays, and create new job opportunities. Standard Chartered is a customer-centric financial institution focused on understanding how customers want to transact and improving products and services.