Index to Nigerian Newspapers

The Federal Government has ordered power distribution companies to deploy customer engagement platforms within the next three months, beginning from September 1, 2023. The directive meant the Discos must install the facilities before January 2024. It gave the order through the Nigerian Electricity Regulatory Commission, and explained that the directive became vital due to the failure of Discos in resolving the complaints of power users. The directive was contained in a document from NERC, with order number: NERC/2023/006, obtained by The PUNCH in Abuja on Thursday, and titled, ‘Order on deployment of customer engagement platforms’.